PROTECTING YOUR DATA

Last updated: August 29, 2023

Your privacy matters to us. This Privacy Policy outlines how we collect, use, and disclose your information when you use our service. It also explains your privacy rights and the legal protection in place for you.

When you use our service, you agree to the collection and use of your personal data as described in this Privacy Policy.

We want to give you control over your marketing emails. If you wish to unsubscribe from our marketing emails, simply click the “unsubscribe” button in the footer of any marketing email you receive from us. However, if you’d like to continue receiving exciting updates about marketing, new product launches, and community-based insights, no action is required.

Now, let’s clarify some terms:

INTERPRETATION AND DEFINITIONS

INTERPRETATION

The capitalised words in this policy have specific meanings outlined below.

DEFINITIONS

To help you understand this policy, here are some important definitions:

  • “You” refers to the individual or company accessing or using the service.
  • “Company,” “We,” “Us,” or “Our” refers to The Sauna and Steam Guy cc, Unit 25 Ohm Str Industrial Park, Corner Ohm & Elescar Street Kya Sand 2169.
  • “Affiliate” means an entity that controls, is controlled by or is under common control with us.
  • “Account” means the unique account created for you to access our service.
  • “Website” refers to The Sauna and Steam Guy cc, accessible at https://saunaandsteam.co.za/
  • “Service” refers to our website.
  • “Country” refers to South Africa.
  • “Service Provider” refers to third-party companies or individuals employed by us to facilitate, provide, or analyse the service.
  • “Third-party Social Media Service” refers to any website or social network through which a user can log in or create an account to use our service.
  • “Personal Data” refers to any information that identifies or can be used to identify an individual.
  • “Cookies” are small files placed on your computer or device containing details of your browsing history on a website.
  • “Device” means any device that can access the service, such as a computer, cellphone, or tablet.
  • “Usage Data” refers to data collected automatically, generated by your use of the service or its infrastructure.

COLLECTING AND USING PERSONAL DATA

TYPES OF DATA COLLECTED

PERSONAL DATA

While using our service, we may ask you to provide personally identifiable information, such as your email address, first name, last name, and phone number. This information is used to contact or identify you.

USAGE DATA

Usage Data is collected automatically when you use our service. It may include your device’s IP address, browser type, pages visited, time and date of visits, and other diagnostic data. We may also collect information sent by your browser or device when accessing our service.

TRACKING TECHNOLOGIES AND COOKIES

We use cookies and similar tracking technologies to track activity on our service and improve its functionality. These technologies include beacons, tags, and scripts. Cookies can be persistent or session-based, and they help us collect and analyse information.

USE OF YOUR PERSONAL DATA

We may use your Personal Data for the following purposes:

  • Providing and maintaining the service
  • Managing your account
  • Performing contracts with you
  • Contacting you for updates and communications
  • Offering news, special offers, and information about our goods and services
  • Managing and responding to your requests

We protect your personal information and may share it under the following circumstances:

  1. Service Providers: We may share your information with trusted third-party service providers who help us operate our website, analyze usage data, and contact you. These providers are authorized to use your information solely for the services they provide and must keep it confidential.
  2. Business Transfers: If we undergo a merger, sale, financing, or acquisition, your personal information may be shared or transferred. We will inform you before any transfer occurs and is subject to a different privacy policy.
  3. Affiliates: We may share your information with our affiliates, including our parent company, subsidiaries, and joint venture partners. They are required to adhere to this Privacy Policy and handle your information accordingly.
  4. Business Partners: With your consent or as permitted by law, we may share your information with trusted business partners for specific products, services, or promotions.
  5. Other Users: When you share personal information or interact publicly on our website, it may be viewed and distributed by other users. If you connect via a third-party social media service, your contacts may see your name, profile, and activity. Other users can also view your activity, communicate with you, and access your profile.

INFORMATION COLLECTION AND RETENTION

We collect and retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy. This includes complying with legal obligations, resolving disputes, and enforcing our agreements and policies. Usage data is retained for internal analysis purposes, and we retain it for a shorter period unless required for security or legal reasons.

TRANSFER OF PERSONAL DATA

Your personal data may be processed and stored in locations outside your jurisdiction, including our operating offices. By providing your information, you consent to the transfer of your data to these locations. We take necessary measures to ensure your data is securely treated in accordance with this Privacy Policy.

DISCLOSURE OF YOUR PERSONAL DATA

We may disclose your personal data in the following circumstances:

  • Business Transactions: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before such transfer occurs, and your data will be subject to a different Privacy Policy.
  • Law Enforcement: In certain situations, we may be required to disclose your personal data by law or in response to valid requests from public authorities, such as courts or government agencies.

SECURITY AND PERSONAL DATA

We prioritise the security of your personal data. While we strive to use commercially acceptable methods to protect your data, it is important to note that no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

DETAILED INFORMATION AND PROCESSING

  • Service Providers: We engage trusted service providers who have access to your personal data solely to perform tasks on our behalf. They are obligated to maintain confidentiality and are not permitted to disclose or use your data for other purposes.

Analytics: We may utilise third-party service providers, such as Google Analytics, to monitor and analyze the usage of our service. You can review Google’s Privacy Policy here: https://policies.google.com/privacy

CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If you are a parent or guardian and become aware that your child has provided us with their personal data, please contact us immediately. If we discover that we have unintentionally collected personal data from a child under 13 without parental consent, we will promptly remove the information from our servers. In cases where consent is required from a parent under the applicable laws of your country, we may request parental consent before collecting and using the information.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to external websites that are not operated by us. When you click on these third-party links, you will be redirected to their websites. We strongly advise you to review the privacy policies of any third-party sites you visit, as we have no control over their content, privacy practices, or policies. We assume no responsibility or liability for the actions of these third-party websites or services.

DATA PROTECTION RIGHTS

You have certain rights regarding your personal data, including the right to access, update, or delete your information. If you would like to exercise these rights or have any questions or concerns about the handling of your personal information, please contact us using the provided contact details.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify or update this Privacy Policy as needed. Any changes will be effective upon posting the revised policy on our website. We encourage you to periodically review this policy for any updates.

By using our website or services, you signify your consent to the collection, use, and protection of your personal information as described in this Privacy Policy.

CONTACT US

We take reasonable steps to ensure that any third parties with whom we share your personal information are reputable and have adequate safeguards in place to protect your information. However, we cannot guarantee the security of your personal information when it is shared with third parties, as their security measures may differ from ours.

Please note that this privacy policy only applies to our website and does not govern the privacy practices of third-party websites that may be linked to our website. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

If you have any questions or concerns about the disclosure of your personal information, please contact us using the contact information provided below.

Contact Us: If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@saunaandsteam.co.za Phone: +27 82 802-0648

We will respond to your inquiry as soon as possible.